Your journey in Sweden

You visit the bank for the first time. Open an account, understand BankID, and order a card.

You meet your caseworker. Register, describe your background, and find out what support you can get.

You enrol your child. Ask about age, cost, meals, and when they can start.

You're sitting with the doctor. Describe your symptoms, understand the diagnosis, and ask about the prescription.

You pick up your prescription. Give your personnummer, receive instructions, and ask about side effects.

Something broke. Describe the problem, ask when it'll be fixed, and know your rights.

You ask about your application, give your case number, and understand how residence permits and renewals work.

You report a problem to your landlord. Learn phrases for formal email and how to contact authorities in writing.

You call Försäkringskassan about a decision you don't understand. Learn to ask about appeals and your rights.

You call Skatteverket about your tax return. Learn to check pre-filled information, add deductions, and submit.

You call the health centre to renew a prescription for a chronic medication. Learn to give your personal number, name the medication, and understand the next steps.

You call the Social Insurance Agency to apply for parental leave. Learn to ask about deadlines, documents, and understand how SGI and VAB work.

You visit the Employment Agency after being made redundant. Learn to register, ask about A-kassa, and understand Alfa-kassan and the activity report.

You meet your landlord to sign the rental contract. Learn to ask about rent, deposit and notice period, and understand your security of tenure.

You visit Trafikverket with your foreign driver's license. Learn to ask about the theory test, practical test, and risk education, and understand what is required for a Swedish license.

Toothache? Call Folktandvården, book an emergency appointment, and handle the visit in Swedish.

Your phone is stolen. Call 114 14, describe what happened and get your case number for insurance.

Get a free library card and unlock Arabic/Farsi books, e-books, computers and language cafés.

Pregnant? Learn to book the MVC, talk to the midwife and request an interpreter — all in Swedish.

Make a warranty claim on a defective item, know your rights, and get a repair, exchange, or refund.

Apply for a personnummer at Skatteverket and activate BankID — the keys to everything in Sweden.

Book a vehicle inspection, understand what is checked, and know what happens if the car fails.

Report VAB, understand sjukpenning and karensdagen, and communicate with FK in Swedish.

Join Sweden's biggest folk celebration — learn traditions, phrases, and how to feel at home around the maypole.

Understand fika, lagom and flat hierarchy — the unwritten rules of Swedish workplaces.

Understand housing queues, hyresrätt vs bostadsrätt, and how to accept an apartment offer.

Learn the requirements, process, and rights around applying for Swedish citizenship.

Ace the job interview in Swedish — introduction, strengths, salary negotiation, and thank-you email.

Understand who can vote, how, and where — and participate in the Swedish democratic system.

Navigate the Swedish school system — ask about your child's progress, report absences, and understand the grading system.

Practise facts about history, democracy, and Swedish values for the citizenship test.